Administrative Assistant










Cell Phone    (706) 429-4735


E-mail:  Lscoles13@gmail.com


 


 







Laura Scoles











950 Harmony Church Road


Dawsonville, GA.  30534





 


 


Summary:    Over 10 years of business administration experience, including front desk support, medical office documentation, data extraction, indexing and billing.


 


Skills:  A detail oriented professional with excellent problem solving skills and strong business background in project coordination, office administration and management.  Strengths include excellent interpersonal and communication skills, “can-do” attitude, highly motivated, conscientious, team player and ability to achieve demanding goals.


 


Summary of Qualifications



  • Excellent customer service, friendly, outgoing, “easy to get along with people person”.

  • Strong interpersonal and organizational skills with a keen ability to multi-task a variety of challenges and responsibilities.

  • Compassionate and professional manner to dealing with visitors, patients and families

  • Knowledge of standard medical procedures, hygiene policies and health insurance guidelines.

  • Knowledge of medical terminology as well as ICD 9 and ICD 10 billing / coding.

  • Knowledge of insurance plans (HMO/PPO).

  • General administrative responsibilities include preparation of reports using various software packages and databases with compilation of information from various sources.

  • Comfortable with answering the phone, scheduling appointments, and patient check-in.

  • Software: MS Windows operating systems, Microsoft Word, WordPerfect and Excel.

  • Typing: 80 wpm and data entry.


 


Professional Experience


 


Production Associate / Admin Asst.                                                          Nov. 2015 – Current


Hiredynamics, Alpharetta, GA.


 



  • Assembled, filed or retrieved items for packaging.

  • Administered essential clerical tasks like faxing, e-mail, and data entry  

  • Special projects, as assigned.


 


Medical Chart Documentation Imaging Technician                                 Aug 2015 – Nov 2015


IOD Corporation, Gainesville, GA.


 



  • Organized, assembled and prepared patient’s hospital medical charts, financial documents and medical pictures for completeness to prepare for electronic scanning process.

  • Review medical coding and billing using CPT and ICD codes.

  • Prepare and collect data from patient’s charts and perform data entry for document indexing

  • Report problems with the data.

  • Accurately enter information into various computer programs.

  • Keeping sensitive customer or company information confidential.

  • Processed prepared documents through high speed scanners and QA control of imaging. 


 




Seasonal Production Associate                                                                 Nov 2015 – Dec 2015


HoneyBaked Ham, Cumming, GA.


 



  • Prepares hams, turkeys, salads and sandwiches

  • Cuts hams in half and pre-cleans them

  • Slices, glazes and wraps hams and turkeys for display

  • Unloads raw goods from trucks

  • Inspects and maintains production equipment

  • Maintains and cleans production area, adhering to company safety and sanitation guidelines.


 


Production Associate / Admin Asst.                                                     Feb. 2014 – Aug 2015


Hiredynamics, Alpharetta, GA.


 



  • Responsible for accurate coding and abstracting of clinical information from medical records and data entry.

  • Performed medical coding and billing functions using CPT and ICD codes.

  • Assembled, filed and retrieved medical charts.

  • Handle tasks of preparing and maintaining patient's medical charts

  • Perform essential clerical tasks like faxing, e-mail, and data entry  

  • Special projects, as assigned.


 


 


Medical Front Office Assistant – Volunteer                                         Jan. 2011 – Dec 2012


Valley View Medical Center, Dahlonega, GA.


 



  • Perform the tasks of greeting patients and scheduling appointments

  • Handle tasks of organizing and maintaining medical forms and office stationary required for front desk activities

  • Perform responsibilities of registering patients by following protocols of the organization

  • Responsible for checking and verifying accuracy of medical record and insurance information of patient and data entry.

  • Assembled, filed and retrieved medical charts.

  • Perform essential clerical tasks like faxing, e-mail, and data entry  


 


 


Medical Receptionist / Front Office - Volunteer                                  Jan. 2010 – Dec 2011 


Good Shepard Clinic, Dawsonville, GA.


 



  • Responsible for welcoming patients and checking in patients for appointments

  • Handle incoming calls and respond to queries in a warm and professional manner

  • Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system

  • Responsible for accurate coding and abstracting of clinical information from medical records and data entry.

  • Analyzed patient charts to research deficiencies.

  • Assisted with collecting payments from patients by following insurance guidelines


 




Owner/ CEO - Commercial Cleaner                                                  Jan. 2000 – Jan 2010 Sparkles Housekeeping Service, Dawsonville, GA


 



  • Residential and business cleaning

  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

  • Sweep, scrub, wax, and polish floors, using brooms, mops, and powered scrubbing and waxing machines.

  • Dust and polish furniture and equipment.


 


 


 


Education


 


Continuing Education Credits (CE) - In The Know:



  • Understanding Fall Risk Factors                                                          July 2016

  • Client Center Care                                                                                July 2016


 


 


Lanier Technical College, Gainesville, GA.                                                      Aug 2012 - May 2014


          Dual Certificates – Medical Office & Health Care Assistant


 

  • ID#: 100188
  • Location: Dawsonville, GA , 30534

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