Administrative Assistant



Destiny LaChapelle
577 Summit Ln SW Marietta, GA 30008 | 706-216-3808 | Destiny.lachapelle@gmail.com




Overview

A spunky and enthusiastic individual who really just wants to make a positive difference and benefit a great organization.



Experience

IBM Credit Union Call Center Specialist 01/2015 - 10/2015
Accomplishments & duties:
Actively take calls with positive attitude
Meet call volume and sales goals
Performed responsibilities and other duties as assigned

Denali Alaskan Federal Credit Union Member Contact Center Specialist I 09/2013 09/2014
Accomplishments & duties:

Recognized as employee of the month in March 2014
Cross-sold services to new and existing members and met product sales goals
Worked positively within the department and with co-workers

Alaska USA Federal Credit Union Member Service Center Specialist III 02/2009 08/2013
Accomplishments & duties:

Used effective problem solving skills to handle difficult calls
Developed and maintained a current in-depth knowledge of services and policies
Created spreadsheets by request from multiple supervisors

Education

High School Diploma 12/2008
East Anchorage High School, Anchorage, Alaska



Personal Skills

Outstanding customer service
Multi-tasking
Highly organized and motivated
Energetic team player
Punctual
Excellent with computers and Microsoft program
Familiar with CRM, FSP, Symitar and others
  • ID#: 141356
  • Location: Dawsonville, GA , 30534

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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